Privacy policy

Last updated: 13 October 2026

Ebshir respects your privacy. This policy explains what we collect, why, and the choices you have.

What we collect

Account details (name, email, phone, city), service requests you create, offers and reviews, and technical data such as IP address, approximate location, device and browser type.

How we use it

To match requests with technicians, keep your account secure, send transactional emails, prevent abuse and improve the service.

Visit statistics

When you open our website we record the page, referrer, approximate location derived from your IP address, device type and time on page. This helps us understand demand by city. We do not sell this data.

Cookies

We use strictly necessary first-party cookies for sign-in, language preference and a random visitor identifier. No advertising cookies are used.

Retention

Account data is kept while your account is active. Security logs are kept for 12 months by default.

Your rights

You can access, correct or delete your data, and export your service history, by contacting us.

Contact

marketing@alaganu.com